Thank you for the answers.
I still have the warranty, I got my pocket reform last September. I contacted support and I am waiting for their answer.
Due to my absolute ignorance about electronics, I feel the need to make sure I am following what is going on here. This is what I am understanding:
My pocket reform is not booting and there are two possible causes.
The first one is that the charging board is broke and in that case getting a new one from MNT would solve it.
The second possibility is that for some reason I don’t understand when batteries are empty below some threshold they cannot be charged again even with a working charging board. In this case what I need to do is to get a compatible lipo charger (that doesn’t have the problem of the battery too drained to work) and use it to charge the batteries above the threshold.
Is my understanding correct?
Assuming I am right. I do have an analog multimeter but I don’t know how to use it. So I just read how to use it online and it seems the batteries are completely drained. Let me just describe how I determined this using the analog multimeter and please let me know if it is incorreclt:
You can see a picture of the multimeter here: Gardner Bender GMT-318 Analog Multimeter, 6 Funct, 14 Range, Tests AC/DC Volt, DC Current, Resistance, Decibel, and Battery, Manual Range, 1/Ea
I saw how to disconnect the batteries here: MNT Pocket Reform Batteries Replacement - iFixit Repair Guide
I set the lever at 10V, and made the red needle touch the metal of the red cable coming out of the battery and the black needle with the metal coming out of the black cable. They just made contact with the metal in the plastic thing that I disconnected (that’s all it’s needed right?). The needle of the multimeter didn’t move at all. (When I connect the multimeter with the same setting to an AA battery it does move and shows me the voltage of the battery in the 10V scale.)
Please let me know if something is incorrect in what I did.
Assuming my test was correct and the batteries are drained now I need to get a lipo charger. My question now is how to determine a lipo charger is compatible. From what I am reading in the previous posts, one thing is that it should give anywhere between 100 to 500 mA. And then, what is the name of the correct connector?. How did you know the adafruit one was compatible? just from the pictures? So I need to look for a lipo charger that gives me those mA and then from the picture recognize the connector? (are there similar connectors with a different size? )
Finally, when I followed the instructions from the mnt support page. At some point I bridged pins 2 and 3 to test the charging board and after that a red led lighted when I plugged the charger to the pocket reform. At that point are the batteries charging? Could this be an alternative solution to buying the lipo charger?
Thank you for your patience and help.