Pocket Reform won't power on!

It’s been flawless since new. The night before last I used it, to about 50% battery, and did a shutdown. Yesterday morning I went to power it on, it wouldn’t start (see below). I have the recommended Ugreen 65 watt charger, batteries each measure 4.185V/4.188V. Red LED glows when charger plugged in.

The symptom is, press the logo key + ENTER key, the OLED display says “Press LOGO and return HOLD for power up” as always … it just does not power up.

Looked for weirdness under both covers, all’s well clean and neat. I turned battery switch off for a few minutes then back on.

Any suggestions?

Did you try to use of the OFF switch (that small on the left side) and left the device for ten minutes?

The symptom is, press the logo key + ENTER key, the OLED display says “Press LOGO and return HOLD for power up” as always … it just does not power up.

I notice you mention pressing the LOGO key here, but normally you need to press the Hyper ⬀ + Enter ↵ to turn it on.

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OMFG I pressed the wrong key. I KNOW THIS MACHINE. HOW. Brain phart. Lol.

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When I first started playing with a Pocket I made the same mistake a few times, not sure why my brain defaulted to that keyboard combination. Glad the device is working!

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Reminds me of the first few hours of owning the Pocket reform where I didn’t realize that the important part of “hold Hyper + Enter for more than 2 seconds” is the time period. I pressed those two keys and the OLED display lit up. There was the menu! There it said “Power On”. I picked it. Nothing happened. Then the OLED display showed a tiny “T” in the upper left corner. I did this again and again, exploring the small menu. The laptop wouldn’t power on no matter how often I selected the menu. That’s because I didn’t press Hyper + Enter for more than 2 seconds! :joy:

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