Keyboard/mouse don't work intermittently, lots of USB reset messages

[kxtells]

Hello.

Yes, you have some threads discussing this same, or similar problem.

Keyboard and trackball unresponsive

I see the same behavior with FW 20251118. Last thing I can see before the hangup are repeats of the last touched key. Then trackball and keyboard become unresponsive. I can attach a mouse to shut down the device. USB and keyboard reset may bring back life, but sometimes it takes several reboots.

Pocket Reform Keyboard disconnects and crashes

I have been working with folks on the MNT IRC channel for a while but I think things will be better managed over here on the forums. @minute has made several improvements to the keyboard firmware that are making strides here, but the biggest issue is that the keyboard will get into a state where the USB hub does not re-enumerate it and it is effectively disconnected from the system. Sometimes, if I wait and keep trying to reset the keyboard via the oled (this is functionality that was added in…

I had this same problem myself. In my case the USB connection was not stable, so I tried a different cable, but the same problem appeared.

I finally requested MNT if they could provide a replacement keyboard, since the change I had no problem at all.

Your cables seem fine, play with re-seating them to ensure proper connections.
Also ensure you’re running the latest keyboard firmware, as I understand latest versions were more tolerant to connection failures (although, I’m not 100% sure of this last statement :-D)