So, hopefully the 30th might be starting to look a little more realistic? That’s encouraging, thanks.
I don’t (yet?) have a Pocket Reform order, I’m just generally catching up on the forum. I just want to caution folks to be patient - this isn’t the first time Crowd Supply has been… shall we politely call it “suboptimal”… about customer service and communication regarding shipping orders. There was a whole other messy thread about it for the OG Reform: Where is my computer?
Hang in there. They eventually ship stuff, and it arrives in good shape, it just won’t be at or anywhere near any date they ever claim. The MNT crew doesn’t control much once they ship the bulk freight over to Mouser in Texas, which they do as quickly as they can (check Minute’s Mastodon posts if you want to be impressed to that end!)
Thanks, that’s strangely disconcertingly encouraging!
If I get my carry case and hat from MNT first, then at least I can pretend I have one!
Good day all, So new estimated ship day is November 29th.
Ouch…
I wish I knew if the estimated ship date was based on information or if it was just put out to limit status inquiries. Fingers crossed that those of us waiting on units can start playing with them before the end of October.
…It is so hard seeing all the community comments with challenges and solutions and only getting to be an observer. #practicingpatience
Same update for me (estimate pushed to 11/29). I’m waiting on Hyper bundle bought during the initial crowd fund phase, so it’s not just post-campaign units stuck in shipping purgatory.
I had contacted Crowd Supply to ask about it on Sept. 21st after another shipping estimate was missed, and their response was that my order was in their shipping queue and they were “waiting for more stock to arrive”. But, we know from campaign updates that the remaining crowd funded units were shipped to them on August 19th. I think pushing the estimate back by two months is def. to reduce the number of ‘where’s my computer’ emails they’re getting.
Not sure what’s happening at Crowd Supply, but I think all we can do is wait on them to do whatever it is that they’re doing.
Same here. This was the reply I got from CrowdSupply when I queried around the 20th September:
We hope there aren’t anymore delays, but they can always arise due to unforeseen circumstances. Hopefully they will be shipping here in the next handful of weeks.
Not sure what they mean by “handful” - I tried, but can’t fit any weeks in my hands.
Looks my order also push away to 29 Nov, im almost forget that im waiting something from Crowd… my be next next update the will sent next year…
I should be more used to waiting myself. I pre-ordered a Pyra Handheld in 2016, and still waiting for a unit (yes, they are making them, albeit really, really slowly).
@minute I was just wondering if there is any update on the display back order?
Thank you to you and the team for all the hard work you put into these products.
Since you pinged Lukas directly, a small heads-up: today (Thursday) is a public holiday in Germany. This makes it a convenient opportunity to have a longer weekend (aka four days of vacation).